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Testimonials

Here's what a few of our customers have had to say about us.
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Dwanee

Received my order. It was great doing business with you and looking forward to doing business in the future. Thank you once again for the great customer service. Best regards, Dwanee

Bernadine

Thanks Sally. Your company is always very prompt with shipping out orders. I love it! Bernadine

Sally, The package of fabric arrived in fine shape! Thanks again for great service.

Just wanted to let you know how much I appreciate that your store has the ?notify me? option. I am very pleased about how well it worked and how easy it was to get all the fabric I wanted for this project. Keep it up! Thanks again

LOVE you guys.....love it that you have such a big supply of fabric and most of all love you because you always send them so quickly. Thanks, Phyllis

Wow! I placed my order thru your web page Saturday AM and received it today (Monday). Wonderful service. Thank You

I received my order from you the next day. Thank you for the excellent service

I visited your store again this summer and was so delighted to see your new store. I used to see you in North Mankato. You have such a wonderful staff and store. I cant come to Mankato without visiting you and of course buying all your new goodies. Thanks for being such a great example for us

Thank you for such prompt service! You have a wonderful selection of fabric and I cant wait to shop again! Thanks!

Hi Sally, I received my fabric today and I want to thank you so much for the good service. It arrived in perfect condition. Thank you. Jane

Dear Toby: Once again, what a delight to do business with River City Quilts! Shipping is fast and customer service is always excellent! Thank you!

WOW,what service! I ordered on Friday and got it Monday (today). Love the fabric and great service! Just wanted to say thanks

Sally, Thank you very much fo the excellent service. The fabric I ordered Monday, 1/26 was delivered to me yesterday (1/28). I cant believe it came all the way from Minnesota to California in 1-1/2 days. EXCELLENT SERVICE !!!!! Thanks again, Mary Jane

Thank you so much for filling my order very quickly. I had ordered the same fabrics from another place and it was on backorder for 2 months before I canceled that order. When I found you website and noticed you had the same fabrics, I ordered from you. I know I will rely on you for my future fabric needs

Your web page is great the only one I found that had every Rjr fabric listed so easy to find by the the fabrics name. I am looking for Rjr so u sew fun fabric in the lime green can you get it? You are the only store that at least carrys the two other colors and I know that there are more colors. After hours of searching hope you can help. thanks

You guys are so great!!! Thank you for cutting my fabric so nicely and shipping it so nicely as well. -Nikki Winchester

Gail, I just wanted to let you know that your quilt shop has turned out to be one of my favorite and I love your fabrics. I appreciate how quickly you fill my orders. Thank you, Gladah

The material I despartely needed to finish the quilt for my daughter's 29th birthday arrived a few minutes ago....thank you so much for rescuing me....now to get it quilted! You're a quilter's life saver!

Just thought I'd let you know I received my order today. Thanks so much for your prompt service. I'm so happy to have found this fabric. I saw it in a kit featured in Quilt Sampler that is "sold out". I'm so excited to get started on my project. I will definitely use your web site in the future. Perhaps I can even visit your store one day. Thanks again

I got the instructions today and I just wanted to tell you all how FABULOUS you are -- what WONDERFUL customer service!!! I am letting all my co-quilters know about you, in case they don't already know. THANK YOU! Wendy

I am the FCS teacher at Goodhue Public School in Goodhue, Minnesota. I just want to thank you SO much for helping a couple of my students purchase their material last Saturday. They are very excited about their projects. All of your help is greatly appreciated. You have an awesome quilt shop

Ordering from you was a delightful experience I will be most happy to repeat regularly. Thank you for the great service. I received my fabric today! Way to go! Sincerely, Carolyn Caruso

Dear Darlene, I want to thank you and the team of River City Quilts for the perfect service. Everything went well. The fabric arrived at the hotel in time so that my husband could take it home to Germany. Thanks a lot. Best regards

Darlene, WOW!! My fabric arrived this morning—such speedy service! I always check your site first for my “material needs”. Thanks so much, Mary Ann

HI.. Fabric arrived today and I am really, really pleased with it. Thanks ever so much for your service. Betty

You guys ROCK... The speedy and personal service is outstanding. I will be telling all of my quilting friends about your site. Thanks, Patty

Sorry for taking so long to write. I received this order on Monday, Feb.11th !!!!! Talk about service! I had been looking on the internet for this book, as my last copy was 'borrowed'. When I checked at BuggyBarn Quilts, I discovered they were going to charge me $6 for shipping and $22 for the book. I gave up on the LQS as they have been gonna order it for many months and I sort of ran out of patience. LOL Thanks both for saving me $3 and your quick service. Rest assured I have bookmarked your site and will visit again. Boo

Toby, Thanks so much for your e-mail. I always appreciate the prompt service that I receive from your shop. Kathy O'Sullivan

Hi Carol, I received my fabric order in record time! Thank you so much. I have bookmarked your website and will visit it often. It is a pleasure to do business with your shop. Sue Glasnapp

Just a quick note to let you know I received my fabric order today and I can't begin to tell you how very happy I am! From the polite and super helpful ordering process to the extra neat packaging and super quick shipping, I am just thrilled! Thank you all so very much! Sincerely, Donna (Louisiana)

How did you possibly get my fabric to me this afternoon, I ordered yesterday? What SUPER service!! Thank you so much!!!!! Pat

Just a note of pleasure to deal with your shop from far away in N.C. Calling in, the lady on the phone was very helpful even to the point of finding a fabric match that was not pictured on your website. The order arrived in two days and was perfect - including the fabric that I had not even seen. It is wonderful to deal with such friendly, helpful people and I will be ordering again as the need arises - do we quilters ever have a need for more fabric. Bonnie NC

I just ordered from your online catalog and I couldn't be happier that I found exactly what I was looking for. Thank you very much. Sincerely, Liza

I just wanted to say thank you for such fast service sending my order!!!!!! I will definitely be seeing you again. Thanks again and have a great weekend!!! Tammy - Ohio

I received my fabric yesterday. Thank you for your quick & accurate delivery of my order. I'm very satisfied with my purchase and look forward to ordering from you again in the future. Thank you. Vicki, MI

Hi Sally -- Just wanted you to know that my Pansy Park quilt kit arrived today. Thanks for the prompt service, Helen

Just wanted to thank you for the prompt response to my order. I was looking for Gingham Rose and came upon your internet site. I ordered on Tues evening and recd it on Friday. Next time Im looking for quilt fabric, your site will be the first explored because of price and speed of delivery. Thanks again! Lynn, AL

Just wanted to let you know I received the two 3/4 yds of Moda Fabric you sent. They were perfect and arrived so promptly. Thanks....Nancy, NY

Hi Sally: Merry Christmas to you. Im writing to let you know I have moved to Tennessee. I will still be visiting your website. I miss coming to your home and seeing all the new sewing ideas you have. Thank you for teaching me how to do 9-patches. I still do them and enjoy it. Best to you always, Sally. Nita, TN

Love your website - its so organized and easy to look thru!! Peggy, MN

I just had to say that viewing fabric at your site is marvelous, outstanding, terrific and... Wow I am truly impressed. Just had to say THANK YOU. Michelle

The fabric I ordered arrived in the mail yesterday. I love it! Thank you for sending it to me right away! Cathe

I received my order today, and I have to tell you how pleased I am. There are so many websites to choose from out there, it is a bit overwhelming. You have by far set yourself apart from the others. My order arrived extremely fast, your prices are very good, and Im just overall impressed. I can honestly tell you that your site will be the first one I check when Im looking for something. I will also be sure to tell my friends! Thanks for a great shopping experience! Jill

You guys are AWESOME!!! When you need a fabric right now its nice to know your company acts so quickly on an order. The quilt world appreciates that so much!! I will continue to order from you in the future!! - Mona

I just wanted to thank you for the excellent service! My fabric arrived in 2 days very well packaged! I appreciate that you gave me a sale price. I will definitely keep your store in mind for future orders and will recommend you to my friends. Thanks again! - Barbara

WOW!!!! You guys are fantastic!!! I received the fabric in the mail on Tuesday morning, much to my delight. We cant even get a letter from one neighboring town to the next within three days around here. You must be living right and know someone higher up. Have a great day - I know you sure made mine! - Paula

I got the fabric and love it! I have to tell you that you have a terrific website. Not only do you have a huge selection (I didnt have time to view it all), but the quilt fabric colors I got look exactly like they looked online. In my online fabric orders from other sites, the colors of the fabric I received were very different from what they looked like online. I was always disappointed. But not with your fabric. Ill be visiting your website again. Thank you! - Rose

I just wanted to tell you how happy I am with the fast service I got from you for my order. I ordered on Thurs. & it was here on Sat. Thank you so much. - Joyce

I just wanted to say thanks for the efficient and quick way that you handled my order last week. Your price was competitive also. I was very impressed. Sincerely, Karen

Sally, Oh my goodness!! You are fast. Thanks! Lori

Hi Sally, What wonderful service! I will mention you to all my quilting friends. Regards, Linda

My order arrived Saturday! Thank you so much. I appreciate that you had the pattern and all the fabric to make the quilt; and your prices are very good. - Valerie

Thank you Sally. I really enjoy shopping at your website. The quilt fabric photography is realistic, the site is easy to shop, and shipment is very prompt. I especially like the new fabric board. Thank you! - Tammy

Fabric was received today- fabulous service and packing! Thanks! - Donna

Hi Sally, The fabric and the book arrived yesterday, 3/27. Super fast shipping, I appreciate your communication, and I will love this book. Thanks. I will be checking with your website again from time to time. You have super neat fabrics and excellent service!!! Thanks again, Jacque

Thanks for sending my order the other day so fast. - Robin

This is the second time I have used your web site. Your service is great! Thank you. - Barbara

Hey Sally, Cant believe how fast I received my cool stuff! Thanks so much; theyre beautiful and Im very, very happy. - Cameron

Dear Sally, Thank you for your excellent service! Ive ordered from you twice now and both times Ive been really pleased by fast you got my order to me. In this world of lousy and mediocre service, you really stand out. Thank you so much. Sincerely, Shawn

My first trip to your store this week was wonderful. Felt right at home with your staff...very kind and helpful. Very interested in classes as just beginning quilting. Please keep me posted on future classes...spring, summer, fall or winter. I would also like to be added to your mailing list for future flyers, etc. Again, thank you for a very positive experience. I know I will make many trips to River City Quilts. Marian

Thanks- Order received in wonderful condition/packaging. - Donna

Thanks so much. This is the first time I have ever ordered material off the internet and I am especially impressed with your service. Wow! You can bet I will put your site in my favorites. Thanks, DeEtta

I am so glad to have found your store! I love Thimbleberries and you carry such a great selection... even the older prints! - Velma

Hi Sally, Just a quick note to say many many thanks for such prompt service - the fabric arrived today Monday 08, 2006. That is just about what I would expect from some shops over here! It is as quick and cheaper, even paying the postage and you have a better selection - I will definitely order from you again. Once again, many thanks. - Pat (England)

This is my third kit Ive ordered from you! I love the fabric selections in your quilt kits, just like the picture portrayed. Fabrics are cut straight and true with no waste. - Laura (Georgia)

I have purchased from your site before and found you to be absolutely wonderful with your service. You went to a lot of trouble for me in finding a bare essentials fabric. I have you in my favorites. - Mary (New Zealand)

Wow! Tuesday thanks so much for the quick turnaround on my order! After taking a quilt class last thursday and using fabric id bought in november, I found I needed more! You folks had a great selection in the collection I needed and I received my order in time to do my homework for class this thursday! Your site is book marked with future projects in mind!! Thanks again! - Becky

Hi Sally! Oh My GOSH! What FABULOUS customer service!! THANK YOU!! I have you book marked and Ill definitely be back! :) Have a blessed day! - Robin

My recent order arrived and I would like to compliment your order processing manner. I placed three quilt fabric orders, each from different suppliers, on the same day and the comparison between each order placed and processed was remarkable. I was searching for fabric to match some that I purchased more then two months ago!! Amazingly when entering your web site I found the perfect match within minutes! I was thrilled!! What are the odds of finding exactly what I was looking for so quickly! All three fabric orders have been received and despite each being correct, there was noticeable differences: Order 1: River City Quilts order: cut straight on each end and neatly folded in zip lock type plastic bag, business card enclosed, packing/invoice order enclosed. and suitable/protective mailing package. Order #: Web site name withheld: fabric cut edge raveled on one edge and cut significantly crooked on the other, no protective plastic around fabric at all, no identification of sender except return address on mailing envelope, no receipt, however mailing package was adequate for order. Order 3: Web site name withheld: fabric cut edge again significantly crooked (appeared to be a ripped edge, plastic wrap around fabric appeared to be second hand with multiple torn areas scotch-taped around fabric, fabric was very wrinkled, not folded but wadded into plastic covering, mailing package was too small and arrived with small tear in package (however fabric not damaged), no identification of sender except return address on package, and no receipt. Once again, each order arrived in timely manner with correct total yardage and undamaged. Each fabric washed, dried , pressed and squared nicely. I found it interesting in the significant differences in each supplier and wanted to thank you for the extra effort your company extends. Your business card has been added to my quilt room fabric source card book and web site added to my favorites list on my computer. Thanks again! - Kathleen, Kansas

Thanks - I have received the pattern. I love ordering from you - you always give me the lower cost on postage (which I do appreciate) and I get the patterns in no time at all. Again thanks and I will continue to order from you. - Alice

Dear Shop Owners, I can not believe this happened. I ordered fabric at 9:37 P.M. last night and it was at school this morning when I checked my mail. I had hoped it would be here next week. This is absolutely unbelievable. Thank you for getting it out. I can work on my quilt this weekend! - Barbara

My order was in my hand at 9:30 AM today. Your service is super. I will pass that information to all of my sewing buddies. Thanks again - Doris

Dear River City quilts. THANK YOU and hugs for sending the fabric I ordered. Now I can finish my quilt. I am going to write up a a suggested sheet for the quilt shop in our area on How to order fabric that is no longer there, but on the Internet for people who are Internet challenged!! It was the first time I had ordered anything on the net, and you were GREAT! Thank you, Marguerite

Received my order today of a Jungle quilt kit. It is perfect! I just love it. Thank you for your quick service. Im very satisfied. - Diane (New Hampshire)

Hi Sally: I wanted to let you know that I received my fabric today and, being a professional seamstress and picky about my fabric, and how it is handled, I am extremely impressed with not only your service, but the condition my fabric arrived. This pediculous piece of fabric was for a quilt I am making... However, I make show clothing for the Arabian Show riders. I have book marked your site and you can count on seeing further orders from me. Its very hard to find a organization that gives a darn about their product, or the service they provide to the customer...you get **** from me. Thanks again, Lynnell

Hi Carol: My package arrived today and I am just thrilled to have found this fabric again. It will be the border on my quilt. Thank you for such wonderful service. Carrie 3 Sisters Quilting Services

Hi all you happy quilters. I was looking at your website, and I was so pleased. I think it is lovely and I was also looking through the photo album and I wished I was nearer you I probably would often drop in. I shall tell all my friends about your site. I already have mailed it to most of my quilter friends here in Iceland. Thanks again. Best regards - Villa (Iceland)

Hi. Thank you very much, for my beautiful fabrics, they just arrived at the door this afternoon. Im very pleased and Im sure that I will shop at your store in the future. Many Thanks PS. I would like to send you one photo of me an my best sewing friends we call our group The joyful happy ragclub and we are seven from the age 30 years up to 67 years and we come together once a month and twice a year we go to a summer house and stay there from friday to sunday afternoon and we sew a great deal and we enjoy the company of each other. Thanks again. Villa (Iceland)

Carin called River City Quilts to say that were wonderful, loved our website, talking to Sally, and loved the service. Thank you for the comments Carin!

My experience with your store was wonderful. I had purchased fabric over a year ago in Kentucky from a quilt shop. They shorted me 12 inches on the backing I purchased and the majority of the pieces we not cut straight so I was not able to use many of the pieces. Fortunatly I was able to find the Moda fabric in the exact pattern that I needed. Thank you so much. Your customer service was exceptional. It is so nice to find such a website as yours that has so many choices of fabric. Carol from AZ

Thank you so much for the terrific customer. I received the fabric I ordered on Monday, today!!! I purchased a piece of flannel from Timeless Treasures Babys Ark Collection. Do you carry other items from this collection? Thank you again for the quick response to my order. Cordially, Zoe

I just wanted to let you know that I received my order very quickly and was pleasantly surprised to see that you had reduced my shipping amount because my order was small. I will shop with you again and recommend you to others because of your great customer service. Thank you, Marcia

You girls are just awesome...I received my fabric so quickly I finished my quilt project on time for a baby shower!! And I love that you rotary cut your fabrics? because the straight edges leave very little waste!! I will def order fabric from you girls again !! Thank you...Sue

Just a short note to let you know my baby quilt kit arrived yesterday. I love the kit and it arrived at lightening speed! Thank you for a wonderful transaction from start to finish. River City Quilts is certainly on my Favorites list! Thank you again, Connie

Thank you for your exceptional service. I received my fabric this morning and it is gorgeous! I’ll be shopping with you more FOR SURE. Debra

WOW!!! What service!!! My Wuthering Heights fabric just arrived. Thank you for your prompt attention to my order, your care in packaging, and your nice email. What a pleasure it is to do business in this manner!! Again, many thanks!!! - Ann

Just wanted to tell you thank you! When I ordered fabric Friday the lady on the phone was so pleasant and helpful and I already received the fabric today. I will definitely be ordering from you again soon and I have already told several friends about you and how great the service is! Thank you! - Kathy, MO

Your shipping was awesome. So prompt, couldnt believe it. Thank you for the extra effort. Sylva, KS

Thanks for your speedy response. Ive counted on your Web site before to supplement my stash or when I needed to locate a piece that my local shop doesnt carry! Your service is prompt and your Web site is helpful in displaying the individual fabric choices you offer. Thanks, Lynn

I received the fabric today (Wed). It is perfect, just what I needed! Thank you for the prompt shipment and service. I will be visiting your site often. Thanks again! Patricia, LA

I forgot to order backing when I placed my order this am. You gals are so on the job. I was hoping to catch you before you shipped out the am order and you could put both of them together. Thank you and I am looking forward to receiving my fabric and doing business with you again. Nicol

Hi all! I received my fabric today! I am so excited! I love the internet... who would have thought that a centuries old practice like quilting could rely on the internet to find fabric. From Minnesota to California in a few short days. (now I sound a lot older than 40-something!) Have a wonderful week! - Melissa (Ordered: Moda Fabrics - Hearts Aflutter)

I just received my order of the Canoe Country fabrics. I wanted to thank you for your excellent service. Thank you for allowing me to add to the order--your customer service is the best! - Donna OR

I certainly will keep your store mind when I shop for quilting fabric. It was my pleasure to deal with such a wonderful sales person. You made it so easy and so comfortable for me. Thank You, Lynn

I received the fabric a week or so ago. Order was in perfect condition and fabric matched perfectly. Thank you so much for your promptness. Sorry it has taken so long for me to respond, but I have been out of town, Thanks again, Betty

I spoke to Julie on May 31, 2007 regarding marble mate Moda fabric. Great service. Thanks. Nicole (ON, Canada)

Thank you for sending the material I called about yesterday. Got it today!!! WOW!! What good service. I really appreciated it. Judy, MN

Hello, Everyone. What a surprise to find my Moda Sunshine fabrics on my porch today! You really gained a fan here. Have added your shop to My Favorites! Continued success to you! - Alice

Hi, I recieved my fabric today and everything is just great, thanks for email about the shipping delay. I will definetley order from you again, Sharon

Nice to be buying fabric from you again. Love your customer relations. Kathleen, MA

I recently placed an order with you on 6/22/07 for some material and the I Spy kit. I just wanted to thank you for the fast service you provided and I absolutely love your selection of mtl for the I Spy quilt. In fact, the top I was working at that time went to the UFO pile and I immediately started working on the I Spy top. It is sooooooooooo cute. Will be ordering again. Thanks, Janet

Thank you so much for your prompt attention to my last order. You shipped it on Saturday and I received it Monday. Youre the best! Marlene, IL

It arrived today. THANK YOU! I will definately do business with you again and even stop in to see you when Im back in MN in about 3 months! Kim, OK

What wonderful service. I couldnt believe I received my fabric so quickly. Thank you very much. Joyce

Hi Carol, Got my fabric today. That was so very easy and quick. Will definitely order again. Thanks so much. Cheryl

Thank you for such prompt service. I cant wait to get started and found you had a much bigger selection than those around Houston. Best regards, Janet TX

Thank you for letting me know the fabric shipped out...you have a wonderful selection and great prices...I am so glad I stumbled on to your website! Jami

Thank you so much for your fast and speedy service. I received the package Tuesday the 21st. Sincerely, Sara


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